GoAwayGo

Delete my data

Last updated 9 November 2026

Wherever you live, you can delete your GoAwayGo account and personal data at any time, free of charge: your “right to erasure” or “right to delete” under privacy laws such as the GDPR, US state laws and India's DPDP Act. Delete it yourself in the app or on the website, or email us. You then have 30 days to change your mind; after that, everything is deleted for good.

How to delete your account

  1. In the app or on the website, sign in and open Profile → User Profile → Delete account. Confirm with your password (or with Google, if you sign in with Google).
  2. Your account is signed out on every device and hidden from other people at once, and we email you the date it will be deleted: 30 days later. Changed your mind? Sign in before then and your account stays as it was.
  3. After the 30 days, everything listed below is deleted for good, and we email you to say it's done.

Can't sign in? Delete your account by email instead:

  1. Send an email to [email protected] from the email address you use for GoAwayGo, with the subject “Delete my GoAwayGo account”. Signed up with Google? Use that Google account's email address.
  2. We reply to confirm the request came from you. If you write from another address, we will ask you to confirm from your account's address first; this stops anyone else from deleting your account.
  3. Within 30 days we start the same 30 days (signing in before they end keeps your account), then delete everything and email you when it's done.

What is deleted

  • Your account: name, photo, email address, password hash, Google sign-in link, country and currency.
  • All your sign-in sessions, on every device (you are signed out everywhere).
  • Any unused verification, password-reset or email-change links.
  • The places and trip plans you viewed, the places you saved to My Trips and your trip plans.
  • Your notifications, notification settings and the push tokens of your phones.
  • Your Wanderbook profile, posts and their photos, comments, likes, follows and blocks.
  • Any content you have added to GoAwayGo.

Server logs and crash reports are deleted automatically after 30 days, and database backups are overwritten within 7 days. We keep only what the law requires us to keep (for example, a record that you asked for deletion), and only for as long as it requires.

Other things you can do

  • Want to keep your account but remove or correct some data? Write to [email protected] and tell us what to change.
  • Signed in with Google? You can also remove GoAwayGo's access in your Google Account under Third-party apps & services. This doesn't delete your GoAwayGo account; email us for that.
  • Uninstalling the app removes the data it keeps on your phone, but not your account.

More about your rights is in our Privacy Policy.

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